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<p>These instructions help you configure your Alcatel OmniPCX Enterprise phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3BieHN1bW1hcnk6U3VwcG9ydGZpbGVzMT1BbGNhdGVsIE9tbmlQQ1ggRW50ZXJwcmlzZS5URFR8U3VwcG9ydGZpbGVzMj1BbGNhdGVsIE9tbmlQQ1ggRW50ZXJwcmlzZS5URFN8Q29ubmVjdGlvbj1TZXJpYWwgY29ubmVjdGlvbnxSZXF1aXJlZFRhc2sxPUNvbmZpZ3VyZSB0aGUgU01EUiBvdXRwdXR8UmVxdWlyZWRUYXNrMj1JbnN0YWxsIE5ldFBCWHxSZXF1aXJlZFRhc2szPUNvbmZpZ3VyZSBUSU0gUGx1c30&locale=en_GB&version=2" data-macro-name="pbxsummary" data-macro-parameters="Connection=Serial connection|RequiredTask1=Configure the SMDR output|RequiredTask2=Install NetPBX|RequiredTask3=Configure TIM Plus|Supportfiles1=Alcatel OmniPCX Enterprise.TDT|Supportfiles2=Alcatel OmniPCX Enterprise.TDS"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure the SMDR output"></a></pre></td></tr></table><h2>Configuring your SMDR output</h2><table class="wysiwyg-macro" data-macro-name="info" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2luZm99&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p> Before enabling the SMDR output, you will need to speak with your phone maintainer to buy the required licenses for your Alcatel phone system.</p></td></tr></table><p>Follow the instructions below to configure the SMDR output via a serial connection. These instructions are taken from the Alcatel OmniPCX Enterprise manual:</p><p>Using Telnet, connect to the IP address of your Alcatel OmniPCX Enterprise and follow the steps below:</p><ol><li>Applications (<span class="button no_margin">Enter</span>)</li><li>Accounting (<span class="button no_margin">Enter</span>)</li><li>Review/Modify (<span class="button no_margin">Enter</span>)</li><li>All Instance (<span class="button no_margin">F1</span>)</li><li>Realtime ticket Output: Set this to <span class="keyword">ethernet</span>. Note that if you don't have an appropriate license, you may only select V24 (serial) here.</li><li>Save changes and exit.</li></ol><p>Below is an example of the data output from an Alcatel OmniPCX Enterprise:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MDQxL2FsY2F0ZWxfcGJ4cy5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817041/alcatel_pbxs.png"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Install NetPBX"></a></pre></td></tr></table><h2>Installing NetPBX</h2><p class="external-link">If your Alcatel OmniPCX Enterprise has been configured to send SMDR data via a serial connection, you first need to install the <a class="confluence-link" href="/display/netpbx" data-linked-resource-id="10420225" data-linked-resource-type="space" data-linked-resource-default-alias="NetPBX" data-base-url="http://localhost:8090">NetPBX </a>software to collect the data from the serial port and send it to TIM Plus. For setup instructions, click on the link below:</p><p><a class="confluence-link" href="/display/netpbx/Installing+NetPBX" data-linked-resource-id="12588542" data-linked-resource-type="page" data-linked-resource-default-alias="Installing NetPBX" data-base-url="http://localhost:8090">Install and configure NetPBX</a></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure TIM Plus"></a></pre></td></tr></table><h2>Configuring TIM Plus</h2><p>Once NetPBX is configured and collecting data, log in to TIM Plus and perform the following steps:</p><ol><li>Click on the <span class="button no_margin">Directory</span> tab.</li><li><span style="color: rgb(80,80,80);">Choose the site you want to configure and click</span><span style="color: rgb(80,80,80);"> </span><span class="button no_margin">Properties</span>.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MDQyL2FsY2F0ZWxfb21uaXBjeF9lbnRlcnByaXNlXzIucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817042/alcatel_omnipcx_enterprise_2.png"></li><li>In the <span class="reference">Site Properties</span> window, select <span class="keyword">Alcatel OmniPCX Enterprise</span> from the <span class="reference">PBX model</span> drop-down list.</li><li>In the <span class="reference">Connection method</span> field, select <span class="keyword">No connection required</span> from the drop-down list.</li><li>Click on the <span class="button no_margin">Save</span> button to apply the settings.</li></ol><p> </p>
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