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<p>To migrate TIM Plus from one computer to another, you need to:</p><ol><li><a class="confluence-link" href="#Upgrading TIM Plus on the old computer" data-anchor="Upgrading TIM Plus on the old computer" data-linked-resource-default-alias="Upgrading TIM Plus on the old computer" data-base-url="http://localhost:8090"><span class="confluence-link">Upgrade TIM Plus on the old computer</span></a></li><li><a class="confluence-link" href="#Installing TIM Plus on the new computer" data-anchor="Installing TIM Plus on the new computer" data-linked-resource-default-alias="Installing TIM Plus on the new computer" data-base-url="http://localhost:8090">Install TIM Plus on the new computer</a></li><li><a class="confluence-link" href="#Migrating the historical data" data-anchor="Migrating the historical data" data-linked-resource-default-alias="Migrating the historical data" data-base-url="http://localhost:8090">Migrate the historical data</a></li></ol><h2>Upgrading TIM Plus on the old computer</h2><ol><li>Log in to our <a class="external-link" href="https://gateway.tri-line.com" rel="nofollow">Gateway</a> and click on the TIM Plus product. Select the <span class="keyword">Upgrade package</span> from the <span class="reference">Downloads</span> area and save the file on your computer.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8U2hhZG93PWZhbHNlfFVSTD0vZG93bmxvYWQvYXR0YWNobWVudHMvMTM0MzYwNTgvbWlncmF0ZV8xLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|Shadow=false|URL=/download/attachments/13436058/migrate_1.png"></li><li>When you have downloaded the setup package, double-click on it and follow the setup wizard in order to complete the installation.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8U2hhZG93PWZhbHNlfFVSTD0vZG93bmxvYWQvYXR0YWNobWVudHMvMTM0MzYwNTgvbWlncmF0ZV8yLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|Shadow=false|URL=/download/attachments/13436058/migrate_2.png"></li></ol><h2>Installing TIM Plus on the new computer</h2><ol><li>Log in to our <a class="external-link" href="https://gateway.tri-line.com" rel="nofollow">Gateway</a> and click on the TIM Plus product. Select the <span class="keyword">Full install</span><span class="keyword"> package</span> from the <span class="reference">Downloads</span> area and save the file on your computer.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8U2hhZG93PWZhbHNlfFVSTD0vZG93bmxvYWQvYXR0YWNobWVudHMvMTM0MzYwNTgvbWlncmF0ZV8zLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|Shadow=false|URL=/download/attachments/13436058/migrate_3.png"></li><li>To install TIM Plus, double-click on the setup package and follow the on-screen instructions.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8U2hhZG93PWZhbHNlfFVSTD0vZG93bmxvYWQvYXR0YWNobWVudHMvMTM0MzYwNTgvbWlncmF0ZV8yLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|Shadow=false|URL=/download/attachments/13436058/migrate_2.png"></li><li>After installation, the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPUZpcnN0LXRpbWUgc2V0dXAgd2l6YXJkfQ&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=First-time setup wizard"> screen will open automatically in a new web browser window.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8U2hhZG93PWZhbHNlfFVSTD0vZG93bmxvYWQvYXR0YWNobWVudHMvMTM0MzYwNTgvbWlncmF0ZV80LnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|Shadow=false|URL=/download/attachments/13436058/migrate_4.png"></li><li>Close the web page, access the Windows Services and stop the TIM Plus service. </li><li><p>Access Windows Registry Editor ( <span class="reference">Start -> Run -> regedit.exe </span>) and remove the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD1GaXJzdFRpbWV9&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=FirstTime"> value from the following Registry key:<span class="reference"> <br /></span></p><table class="wysiwyg-macro" data-macro-name="code" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvZGV9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre>HKEY_LOCALMACHINE\Software\Wow6432Node\Tri-Line\TIM Plus\Main</pre></td></tr></table><p><br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xMzQzNjA1OC9taWdyYXRpb25fNS5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/13436058/migration_5.png"></p></li></ol><h2>Migrating the historical data</h2><p>To restore your historical data on the new computer, copy the TIM Plus folder from the old machine, transfer it across on the new computer and paste it over the existing TIM Plus folder. This action will overwrite its content.</p><p>You can now start the TIM Plus service.</p><table class="wysiwyg-macro" data-macro-name="info" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2luZm99&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p>At this stage of the process you will be asked to provide a license key for the new installation. Copy the product key into a text file and email it to our <a class="external-link" href="mailto:support@tri-line.com" rel="nofollow">Technical Support</a> team.</p></td></tr></table>
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