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<p>These instructions help you configure your Avaya IP Office up to v5 phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3BieHN1bW1hcnk6U3VwcG9ydGZpbGVzMT1BdmF5YSBJUCBPZmZpY2UuVERUfFN1cHBvcnRmaWxlczI9QXZheWEgSVAgT2ZmaWNlLlREU3xSZXF1aXJlZHRhc2sxPUNvbmZpZ3VyZSB0aGUgU01EUiBvdXRwdXR8UmVxdWlyZWR0YXNrMz1Db25maWd1cmUgQXZheWEgRGVsdGEgU2VydmVyfFJlcXVpcmVkdGFzazI9Q29uZmlndXJlIFRJTSBQbHVzfENvbm5lY3Rpb249QWN0aXZlIGNvbm5lY3Rpb258UmVxdWlyZWRUYXNrMT1Db25maWd1cmUgdGhlIFNNRFIgb3V0cHV0fFJlcXVpcmVkVGFzazI9Q29uZmlndXJlIEF2YXlhIERlbHRhIFNlcnZlcnxSZXF1aXJlZFRhc2szPUNvbmZpZ3VyZSBUSU0gUGx1c30&locale=en_GB&version=2" data-macro-name="pbxsummary" data-macro-parameters="Connection=Active connection|RequiredTask1=Configure the SMDR output|RequiredTask2=Configure Avaya Delta Server|RequiredTask3=Configure TIM Plus|Requiredtask1=Configure the SMDR output|Requiredtask2=Configure TIM Plus|Requiredtask3=Configure Avaya Delta Server|Supportfiles1=Avaya IP Office.TDT|Supportfiles2=Avaya IP Office.TDS"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure the SMDR output"></a></pre></td></tr></table><h2>Configuring your SMDR output</h2><p>The Avaya IP Office version 5 or lower uses the Avaya Delta Server software to configure the SMDR output. If you don't have a copy of the Avaya Delta Server, you should be able to get this from your Avaya Administration CD; otherwise, contact your system maintainer to obtain a copy.</p><table class="wysiwyg-macro" data-macro-name="info" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2luZm99&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p> The Avaya Delta Server is known to be compatible with older versions of the Avaya IP Office as far back as v3.x.</p></td></tr></table><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure Avaya Delta Server"></a></pre></td></tr></table><h5>Configuring Avaya Delta Server</h5><p>Ensure the CCC Delta Server service is started, then follow the instructions below to configure the Avaya Delta Server to work with TIM Plus:</p><ol><li>On the computer running Delta Server, open a web browser and navigate to: <span class="keyword"><a href="http://127.0.0.1:8080">http://127.0.0.1:8080</a></span>.</li><li>Ensure that Delta Server is connected to your Avaya IP Office by verifying that <span class="reference">Comms Status</span> is displaying <span class="keyword">Comms Restored</span>. Alternatively, select the <span class="button no_margin">Comms</span> option from the left-hand side menu and click on the <span class="button no_margin">Search</span> button. When the system finds your Avaya IP Office unit, select it from the <span class="reference">Connection</span> drop-down list and click <span class="button no_margin">Apply</span>.</li><li>When connected, click on the <span class="button no_margin">SMDR</span> option from the left-hand menu and configure each of the fields on the SMDR screen, as shown below:<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8U2hhZG93PWZhbHNlfFVSTD0vZG93bmxvYWQvYXR0YWNobWVudHMvNDgxNzA3My9hdmF5YV9pcF9vZmZpY2VfMS5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|Shadow=false|URL=/download/attachments/4817073/avaya_ip_office_1.png"></li><li>Click on the<span style="color: rgb(80,80,80);"> </span><span class="button no_margin">Apply</span> button for the changes to take effect.</li></ol><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure TIM Plus"></a></pre></td></tr></table><h2>Configuring TIM Plus</h2><p>Follow the steps below to configure TIM Plus to collect the SMDR data from the Delta Server::</p><ol><li>Log in to TIM Plus and click on the <span class="button no_margin">Directory</span> tab.</li><li><span style="color: rgb(80,80,80);">Choose the site you want to configure and click</span> <span class="button">Properties</span>.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MDczL2F2YXlhX2lwX29mZmljZV8yLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817073/avaya_ip_office_2.png"></li><li>In the <span class="reference">Site Properties</span> window, select <span class="keyword">Avaya IP Office</span> from the <span class="reference">PBX model</span> drop-down list.</li><li>In the <span class="reference">Connection method</span> field, select <span class="keyword">Actively connect to PBX</span> from the drop-down list.</li><li>In the <span class="reference">Host</span> field, enter the IP address of the Avaya Delta Server.</li><li>In the <span class="reference">Port</span> field, enter <span class="keyword">8082</span>.</li><li>Leave the <span class="reference">Username</span> and <span class="reference">Password</span> fields blank.</li><li>In the <span class="reference">Connection script</span> field, select <span class="keyword">Avaya IP Office</span> from the drop-down list.</li><li>Click on the <span class="button no_margin">Save</span> button to apply the settings.</li></ol>
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