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Configuring a stats point
To configure or edit a Stats stats collection point, simply select the entity it from the
list and click on the
Properties button
on at the top-right corner of
your screenthe panel, as shown below:
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| Border | false |
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| URL | /download/attachments/4817219/stats_point_4.png |
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Once you've clicked thePropertiesbutton, a A new window will pop-up open, allowing you to configure the properties of the Stats your stats point. Each tab in this window will be described below:
General properties
Under the The
tab,
you will be able to decide on the Site, Group, User and Subject for this stats point, as well as the reset frequency.allows to select the site, group or user for which you want to collect the data. You can also configure your stats points to collect calls based on a particular subject, such as users, channels, dialled number, half-hour time slot etc. | Screenshotmacro |
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| Border | false |
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| URL | /download/attachments/4817219/stats_point_5.png |
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Name
If you need amend the name of the current Stats point, overtype the current entry, highlighted in blue. The name of the Stats point will allow to easily identify this entity in the future (e.g. London telesales, daily stats).
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