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The
tab allows to configure the general properties of your stats collection point, such as
name, entity, subject or reset frequency
, as shown below:
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| Border | false |
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| URL | /download/attachments/4817219/stats_point_5.png |
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| Selection_macro |
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| Value | London Daily Stats |
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| Selection | Name |
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Site
To collect calls for from a particular site, select it from the drop-down list or select All sites .
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To collect data from a particular user group only, select the group from the drop-down list, given you selected the relevant site already.
| Drop_down_list |
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| Value | Accounts |
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| Selection | Group |
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User
To collect calls for from a particular user only, select the user from the drop-down list provided, or select All usersgiven you selected the relevant site and user group already.
| Drop_down_list |
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| Value | (All users) |
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| Selection | Users |
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Subject
The stats points can also be configured to collect group the collected calls based on a particular subject, such as users, channels, dialled number, half-hour time slot etc. , by choosing To choose a subject, select from the available drop-down list:.
| Drop_down_list |
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| Value | Channel group |
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| Selection | Subject |
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|
Reset frequency
You are given the ability to To determine how often you want to reset your stats will refresh, by selecting from a predefined point, choose an option from the available drop-down list. You can also have your Stats points set to automatically refresh whenever you like. To do this, simply enter the refresh date and time as shown below:
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| Border | false |
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| URL | /download/attachments/4817219/stats_point_6.png |
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Last reset period data
This feature will allow option allows you to keep a copy of the previous stats for comparison purposes(, e.g. if you may want to compare today's stats with yesterdays or this weeks stats with last weeks)yesterday's. Select the tick-box provided to enable this feature.
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| Border | false |
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| URL | /download/attachments/4817219/stats_point_example.png |
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| Info |
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NOTE: There Because there is no limit to the number of stats points you are allowed to have . This means that you could put in TIM Plus, you can add several stats points at any one place, refreshing at different times (, e.g. daily, weekly and monthly). |
Exclusions
If you want to exclude certain call types from your statistics, click on the Exclusions tab and select the calls call types you don't wish to include in your Stats point, by ticking the box provided.
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