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<a id="Configure the SMDR output"></a> |
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The Aastra Intelligate Series can output SMDR information in multiple formats. You should always select the
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The screenshots below display how the Aastra Intelligate Series should be configured:
Setting the SMDR format to PC5
Screenshotmacro Border false URL /download/attachments/4817024/aastra_intelligate_1.png
Setting the SMDR format to TCP/IP
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OIP Server and TIM Plus
The OIP Server has a very basic call logging module. If you intend to install TIM Enterprise alongside the OIP Server, you need to uninstall the call logging module from the OIP Server suite, otherwise, when configuring your Aastra to output the data to the PC running TIM Enterprise, the OIP Server will overwrite some required settings.
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Installing NetPBX
If your Aastra Intelligate has been configured to send SMDR data via a serial connection, you first need to install the NetPBX software to collect the data from the serial port and send it to TIM Enterprise.
Configuring TIM Enterprise
Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:
- Click on the tab.
- Choose the PBX object you want to configure and click Properties.
- A new window will open. In the tab, select Aastra PC5 from the Data format list and tick the box Keep a local backup of data.
Screenshotmacro - In the tab, select No connection required from the Connection method list.
- Click on the button to apply the settings
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