NEC NEAX - Serial connection

These instructions help you configure your NEC NEAX phone system to work with TIM PlusEnterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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To capture SMDR data from your NEC NEAX using a serial connection, you first need to install the NetPBXnetpbx software to collect the data from the serial port and send it to TIM PlusEnterprise. For setup instructions, click on the link below:

Install and configure NetPBX

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Configuring TIM Enterprise

Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:

1. Click on the Directory tab.
2. Choose the PBX object you want to configure and click Properties.
3. A new window will open. In the General tab, select NEC NEAX from the Data format list and tick the Keep a local backup of data box, as shown below:
   

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4. In the Connection tab, select No connection required from the Connection method list.
5. Click on the Save button to apply the settings.
   

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