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To filter a report by account code, enter the relevant value in the box provided and select the criteria by which you want this to be matched in the results.
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To report on more than one account code, separate each entry with a comma. |
All the available criteria are described in the table below:
| Criteria | Description | ||||||||
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equals | The results will contain calls that match only the account code entered.
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is not equal to | The results will exclude calls that match the account code entered.
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begins with | The results will contain calls that match account codes beginning with a specific number of digits.
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| does not begin with | The results will exclude calls that match account codes beginning with a specific number of digits.
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To report on more than one account code, separate each entry with a comma. |
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<p>The filters option allows you to add one or more filters to the report to allow you to sift through information in more detail. To add a filter, simply choose the relevant filter and press the <img class="icon" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/add_button.png" > button to add to the report.</p> <img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/filters_1.png" alt="Add filter" /> <p>The following window will appear, allowing you to set your report's filters:</p> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/filters_4.png" alt="Add filter" /> |
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