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| Criteria | Description | ||||||||
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equals | Search for calls whose LCR code matches a specific value. In the example below, the results will show only calls whose LCR code is 1470.
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is not equal to | Exclude calls whose LCR code matches a specific value. In the example below, the results will exclude calls whose LCR code is 1470.
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begins with | Search for calls whose LCR code begins with a specific number of digits. In the example below, the results will show only calls whose LCR code begins with 14.
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| does not begin with | Exclude calls whose LCR code begins with a specific number of digits. In the example below, the results will exclude calls whose LCR code begins 14.
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ends with | Search for calls whose LCR code ends with a specific number of digits. In the example below, the results will show only calls whose LCR code ends with 70.
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does not end with | Exclude calls whose LCR code ends with a specific number of digits. In the example below, the results will exclude calls whose LCR code is 70.
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contains | Search for calls whose LCR code contains a specific number of digits.In the example below, the results will show only calls whose LCR code contains 47.
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| does not contain | Exclude calls whose LCR code contains a specific number of digits. In the example below, the results will exclude calls whose LCR code contains 47.
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Start time
This option allows you to filter calls based on the time the call started. Specify the start time in the text box provided using the hh:mm:ss format and choose a criteria from the drop-down list.
| Criteria | Description | ||||||||
|---|---|---|---|---|---|---|---|---|---|
is greater than | Search for calls whose cost is greater than a specific value. In the example below, the results will show only calls whose cost is greater than 5.00.
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is less than | Search for calls whose cost is less than a specific value. In the example below, the results will show only calls whose cost is less than 15.00.
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equals | Search for calls whose cost is equal to a specific value. In the example below, the results will show only calls whose cost is 7.00.
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is not equal to | Search for calls whose cost is not equal to a specific value. In the example below, the results will exclude calls whose cost is 1.00.
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| HTML |
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<p>The filters option allows you to add one or more filters to the report to allow you to sift through information in more detail. To add a filter, simply choose the relevant filter and press the <img class="icon" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/add_button.png" > button to add to the report.</p> <img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/filters_1.png" alt="Add filter" /> <p>The following window will appear, allowing you to set your report's filters:</p> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/filters_4.png" alt="Add filter" /> |
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