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CriteriaDescription


All inbound

Criteria

Description

equal

Search for all inbound calls logged in the system. 

Reporting_filter_enterprise
Value310:30:00All inbound
Value1CostCall type
Value2is not equalequals

is not equal to

Exclude

calls that started at a specified time. In the example below, the results will exclude calls that started at  10:30:00.

all inbound calls logged in the system.

 

Reporting_filter_enterprise
Value3All inbound
Value1Call type
Value2is not equal

Inbound answered
 
Inbound DDI only 
Inbound transfer only 
Inbound missed
 
All outbound calls 
Outbound connected only 
Outbound not connected only
 
Outbound operator assited
 
Tandem 
User mobile calls 
User SMS
 
All internal
 
Internal answered only
 
Internal not answered only
 
Internal not connected
 
Private wire
 
Feature 

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