Filters

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Call type

Description

All inbound

Inbound answered

Inbound DDI only

Inbound transfer only

Inbound missed

All outbound calls

Outbound connected only

Outbound not connected only

Outbound operator assisted

Tandem

User mobile calls

User SMS

All internal

Internal answered only

Internal not answered only

Internal not connected

Private wire

Feature

Criteria

Description

equal

Select the type of call you want to report onequals

Search for calls of a particular type. In the example below, the results will return show only inbound internal calls.

Reporting_filter_enterprise

Value3	All incominginternal
Value1	Call type
Value2	equals

is not equal to

Exclude calls of a particular type of call from the report's results. In the example below, the results will show all call types of calls , except inbound internal calls.

Reporting_filter_enterprise

Value3	All inboundinternal
Value1	Call type
Value2	is not equal

Info

To report on all types of call, select the (All call types) option

Reporting_filter_enterprise

Value3	(All call types)
Value1	Call type
Value2	equals

HTML

<p>The filters option allows you to add one or more filters to the report 
to allow you to sift through information in more detail. To add a 
filter, simply choose the relevant filter and press the <img class="icon" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/add_button.png" > button to add to the report.</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/filters_1.png" alt="Add filter" />

<p>The following window will appear, allowing you to set your report's filters:</p>

<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/filters_4.png" alt="Add filter" />

...

Filters

Versions Compared

Old Version 124

New Version 125

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