| Summary_list |
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| Task1 | What is a channel group? |
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| Task2 | Adding a channel group |
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| Task3 | Configuring a channel group |
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<a id="What is a Channelchannel group?"></a> |
What is a channel group?
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A special channel group, Discovered Channels, is automatically created in the Directory when a new object is added to the system, in order to harvest hitherto-unknown channel information from the call data received from your telephone system. Over time, when all possible channels have been collected by the Discovered Channels folder, you can create your own channel groups based on the structure of your organisation, and move channels into the new groups.
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<a id="Adding a Channelchannel group"></a> |
Adding a channel group
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| Info |
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There is no limit to the amount of channel groups you can add to the Directory, which allows you to set up all your ISDN, analogue, fax lines and private circuits exactly as they are on your switch. |
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<a id="Configuring a Channelchannel group"></a> |
Configuring a channel group
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