| Subject | Description |
|---|
User | The stats will group its collated calls by user. Select this option if you want to compare call stats for a number of different users. |
User group
| The stats will group its collated calls by user group. Select this option if you want to compare call stats for different groups of users. |
Site | The stats will group its collated calls by site. Select this option if you want to compare the call traffic between two or more sites. |
Cost centre | The stats will group its collated calls by cost centre. Select this option if you want to compare the call traffic between two or more cost centres. |
Division | The stats will group its collated calls by division. Select this option if you want to compare the call traffic between two or more divisions. |
PBX | The stats will group its collated calls by PBX. Select this option if you want to compare the call traffic between two or more PBXs. |
Dialled number | The stats will group its collated calls by dialled number. Select this option if you want to monitor the most frequent dialled numbers. |
| CLI | The stats will group its collated calls by CLI. Select this option if you want to monitor the most frequent CLI numbers. |
Chargeband | The stats will group its collated calls by chargeband. Select this option if you want to identify the most frequently used chargebands. |
Destination | The stats will group its collated calls by destination. Select this option if you want to identify the most frequently dialled destinations. |
Half hour time slot | The stats will group its collated calls by half hour time slot. Select this option if you want to identify peak times during the day. |
Account code | The stats will group its collated calls by account code. Select this option if you want to identify the most frequently used account codes. |
Channel | The stats will group its collated calls by channel. Select this option if you want to compare the call traffic between two or more channels. |
Channel group | The stats will group its collated calls by channel group. Select this option if you want to compare the call traffic between two or more channel groups. |