Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. Log in to TIM Enterprise and locate the PBX object that collects the data from your UCM.
  2. Click on the PBX object and select
    Referencemacro
    LabelProperties
    from the drop-down list, as shown below:

    Screenshotmacro
    .
  3. A new window will open, displaying the general properties of your PBX. The site ID is displayed in the
    Referencemacro
    LabelUnique ID
    field, as shown below:
    Screenshotmacro
    Borderfalse
    URL/download/attachments/1671326/cisco_import_2.png

 

 

 

 

 

 

HTML
<p>Cisco has documented the steps required to export data, in the following location:-</p> 

<p><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/5_1_3/car/carexprt.html">Export CDR/CMR Records Configuration</a></p>

<p>In summary:</p>  

<ul>
	<li>Step 1:&nbsp; From <span class="keyword">CDR Analysis and Reporting</span>, choose <span class="keyword">CDR ? Export CDR/CMR</span>.</li>
	<li>Step 2:&nbsp; In the <span class="reference">From</span> and <span class="reference">To</span> date drop-down list boxes, choose a date range for the CDR/CMR <span class="keyword">dump.TXT</span> file.</li>
	<li>Step 3:&nbsp; In Select records, check the <span class="keyword">CDR and/or CMR</span> check box.</li>
	<li>Step 4:&nbsp; Click <span class="button no_margin">Export to File</span>.</li>
</ul>

<p>You now need to rename the dump file extension from <span class="keyword">.TXT</span>, to the <b>unique identifier of the PBX icon</b> within TIM Enterprise.</p>

<p>You can find out the unique identifier of your data source by floating your mouse pointer over the <b>PBX icon</b> within the TIM Enterprise <span class="reference">Directory</span> browser screen.</p>

<p>Copy this renamed file to the following folder on the computer running TIM Enterprise:-</p>

<p><span class="keyword">C:\Program Files\Tri-Line\TIM Enterprise\spool\</span> (Default installation path)</p>

<p>TIM Enterprise will now process the data and it should be visible on the <a href="Live Call View">Live Call View</a> screen.</p>