Daily Activity

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Header	Description
Day	The day of the week that the data covers
Inbound	: The total volume of calls received Total duration: The total length of time spent on incoming calls Average duration: The average call duration of inbound calls Average response: The average length of time taken to answer a call Duration Avg: The average length of time a caller waited before abandoning the call (in hours, minutes, seconds)
Missed	The missed calls column is always displayed as red. It allows you to re-order your details based on the total number of missed calls for the date shown.
Outbound	: The total volume of outbound calls Total duration: The total length of time spent on outbound calls Average duration: The average duration of outbound calls Cost: The total cost of all calls made, irrespective of each call's local currency

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