...
To retrieve the call logging data from your 3COM VCX phone system, you need set up an SFTP transfer . To achieve this, you can use any by using a third-party client software client.
In the example below, we chose WinSCP to setup the SFTP transfer, a client software that you can download and install free of chargeAn example about how to configure the transfer is presented below, using WinSCP - a free FTP client software.
| Screenshotmacro |
|---|
| Border | false |
|---|
| Shadow | false |
|---|
| URL | /download/attachments/13435351/3COM_1.png |
|---|
|
| Field | Description |
|---|
| Host name | The IP address or host name of the phone system |
| Port number | The port number for the SFTP transfer. The default port number is |
| User name | The username required to log in to your 3COM VCX phone system |
| Password | The password required to log in to your 3COM VCX phone system |
Once connected to the phone system, you can transfer the
CDR files, stored by default in | Referencemacro |
|---|
| Label | opt/3com/VCX/acctxml/export |
|---|
|
, to the call logging PC, e.g. | Referencemacro |
|---|
| Label | C:\Program Files\Tri-Line\TIM Plus\FTP |
|---|
|
.| Screenshotmacro |
|---|
| Border | false |
|---|
| Shadow | false |
|---|
| URL | /download/attachments/13435351/3COM_2.png |
|---|
|