...
Once connected to the phone system, you can transfer the XML CDR files, located by default in
| Referencemacro |
|---|
| Label | opt/3com/VCX/acctxml/db/export |
|---|
|
, to the call logging PC
, e.g. .| Screenshotmacro |
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| Border | false |
|---|
| Shadow | false |
|---|
| URL | /download/attachments/13435351/3COM_2.png |
|---|
|
In this example, the XML files are being copied in the following location:
| Referencemacro |
|---|
| Label | C:\Program Files\Tri-Line\TIM PlusEnterprise\FTP |
|---|
|
, given the
folder has been created in advance for this purpose.
On the phone system, the CDR files are stored by default in the following location:
| Screenshotmacro |
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| Border | false |
|---|
| Shadow | false |
|---|
URL | /download/attachments/13435351/3COM_2.png| Screenshotmacro |
|---|
Creating a batch file
To enable TIM Enterprise to process the XML files, you need to create a batch file containing the following lines:
| Code Block |
|---|
|
xcopy/Y "C:\Program Files\Tri-Line\TIM Enterprise\FTP\*.XML"
"C:\Program Files\Tri-Line\TIM Enterprise\spool\*.{sitecode}"
cd "\Program Files\Tri-Line\TIM Enterprise\FTP\"
del *.* /q
cd\ |
The batch file will cut the XML files and rename the file extension to the relevant
, then paste the files into folder. A Windows scheduled task needs to be set up to run the batch file every 5 minutes or so.