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<a id="Configure the SMDR output"></a> |
Configuring your SMDR output
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Before enabling the SMDR output, you will need to speak with your phone maintainer to buy the required licenses for your Alcatel phone system. |
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<a id="Install Alcatel Office Link Driver"></a> |
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<a id="Configure the interface file"></a> |
Configuring the interface file
Once the OHL driver is installed, the SMDR data will be outputted to an
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| Label | C:\Program Files (x86)\Alcatel\OHL Driver\TicketCollector.xml |
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For TIM Plus to collect the data from this location, follow the steps below:
- Go to TIM's installation folder and open the folder.
- Locate the Alcatel OmniPCX Office.tdt file, right-click on it and select
- Enable the option by removing the apostrophe sign in front of it and enter the path of the file, as shown in the screenshot below:
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| Border | false |
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| URL | /download/attachments/12158374/alcatel_omnipcx_office_3.png |
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Installing the Alcatel Office Link Driver
If your Alcatel OmniPCX Office has been configured to send SMDR data via IP, you first need to install the Alcatel Office Link Driver to configure the output.
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<a id="Set up a DSN connection"></a> |
Setting up a DSN connection for TIM Enterprise
To enable TIM Enterprise to work with the Alcatel Office Link Driverregularly check for new data outputted in the
file, you need to setup a DSN connection. Follow the instructions below to perform this operation within Microsoft Windows:
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<a id="Configure TIM Enterprise"></a> |
Configuring TIM Enterprise
Once the DSN connection has been set up, log in to TIM Enterprise and perform the following steps:
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