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  1. Go to TIM's installation folder and open the
    Keywordmacro
    Labelconfig
    folder.
  2. Locate the 
    Referencemacro
    LabelAlcatel OmniPCX Office.tdt
    file, right-click on it and select
    Keywordmacro
    LabelEdit
    .
  3. Enable the
    Keywordmacro
    LabelFile path
    option by removing the apostrophe sign in front of it, and enter the path of the Ticket Collector file, as shown in the screenshot below:
    Screenshotmacro
    Borderfalse
    URL/download/attachments/12158374/alcatel_omnipcx_office_3.png
  4. Save the changes to apply the settings.

Installing the Alcatel Office Link Driver

If your Alcatel OmniPCX Office has been configured to send SMDR data via IP, you first need to install the Alcatel Office Link Driver to configure the output.

For information on how to install the Alcatel Office Link Driver, please refer to the Alcatel OmniPCX Office manual or speak to your system maintainer.

 

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<a id="Set up a DSN connection"></a>

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