These instructions help you configure your Avaya IP Office/ IP 500 v6+ phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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Configuring your SMDR output
The Avaya IP Office / IP 500 can be configured to accept an incoming TCP connection, in order to output its SMDR data. Using the Avaya IP Office Manager application, perform the following steps to configure the SMDR output:
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Configuring TIM Enterprise
Follow the steps below to configure TIM Enterprise to collect the SMDR data from your Avaya IP Office:
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