3CX - Active Connection

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1. Log in to your 3CX server and from the main menu go to Settings->CDR, as shown below:
   

   Screenshotmacro
   Border false URL /download/attachments/17399838/3CX_v14_1.png

2. Tick the

   Keywordmacro
   Label Enable CDR

   box and from the drop-down list, select the

   Keywordmacro
   Label Server/Passive Socket

   option.
3. In the IP address field, enter the IP address of the machine running TIM Enterprise and select a listening port. We recommend using the 9000 range.
4. To configure the SMDR output, click on the

   Buttonmacro
   Label Configure

   tab. Enable  
5. Please enable the required fields, as in the EXACT ORDER as shown in the screenshot below :and if there are any additional CDR fields, please remove them.
   

   Screenshotmacro
   Border false Shadow false URL /download/attachments/17399838/3CX_v14_2.png

6. Click

   Buttonmacro
   Label OK

   to save the changes.

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