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• IP address of your 3CX PBX
• A username and password of a privileged account (e.g. root) that the installer can use to SSH in to your 3CX.

NOTE: CXD does not alter the configuration of the phone system itself; it only uses the information to establish the connection to collect live events.

Getting CXD 

Please submit a support ticket through our online Gateway or send an email to [email protected] to request a copy of the Windows version of the CXD Connector.

Installing CXD 

Once you have obtained your copy of the CXD

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Connector installation package, run it and follow these steps:

1. Choose an installation location.
   
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2. On the “Select Components” section please , leave everything all options selected as default and click 'Next'.Image Removed
   
   
3. On the “ready to install” section please click on 'Install'. The Wizard will now attempt to install it. 
4. Once the installation is complete, the CXD configuration screen will pop up.
5. There are three options that need to be configured. Enter the details as shown below:
   
   3CX Host/IP = Please enter the IP address of the 3CX PBX
   Username = username used to connect to the 3CX
   Password = password user to connect to the 3CX
   
   
6. Once this has been configured, please click 'Next'. If successful, CXD will attempt to establish a connection to the 3CX. Please note that an account that has SSH permission will be needed in order to connect successfully.
7. You will be presented with the option to set web ports and an API Secret key that the CXD service will require when connecting with TIM Plus. Please make a note of this information as it will be needed later.
   
   
   
8. Click 'Next' the Wizard will confirm that the configuration is complete, and the CXD service will be started.
   

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