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  1. Add a new site object by first navigating to the Directory tab.
  2. Click on 'New object'

  3. Select 'Site', and type the name of the site as follows:

  4. Go to the Site, and click on 'Open' as shown below:

  5. Select 'PBX' from the 'Other object' list and enter a name for the 3CX site, e.g. "Manchester 3CX", then click 
    Buttonmacro
    LabelAdd
     at the bottom right.


  6. Choose 'Establish TCP connection to PBX' as the Method.
  7. In the Details panel, enter the following details:
    Host: The IP address of the computer you installed CXD on (either the 3CX itself or another computer running Windows)
    Port: Enter the TCP port you chose during CXD setup
    Username: Leave empty.
    Password: The ‘API Secret’ you created when setting up CXD.
    IP script: Select '3CX CXD' from the drop-down list.
  8. One of the benefits of using the CXD Connector method is that TIM Enterprise can synchronise its user details with those on your 3CX automatically; if you change a user's details on your 3CX, it will automatically update in TIM Enterprise's directory.
    Add a new object of type 'Directory Sync', enter a name, then click 
    Buttonmacro
    LabelAdd
    :


  9. Right-click on the sync object you just created, and choose 'Properties...':
  10. After selecting 'Properties', simply choose Select how often you would 'd like to synchronise as shown belowTIM Enterprise to synchronise its directory with your 3CX, then press 
    Buttonmacro
    LabelSave
    :


You should now have a working connection via CXD to your 3CX!
Make a test call, then select the 'Call View' tab at the top of the screen to show your calls.