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<h2>Introduction</h2>

<img id="border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/customfrequent_reportnumbers.png" alt="CustomFrequent reportnumbers" />

<p>Many<p>Frequent ofnumbers thereport reports available on TIM Enterprise focus on a particular
 area. The Custom report is shows a top-ranking list of the most flexiblefrequent reportoutgoing oncalls. theUse system
andthis information asto thedecide, namefor suggestsexample, iswhether completelyyou customisable.need Youto caninvest createin almost
private any conceivable report and if you want wires to savecommon fordestinations futuresuch use,as youyour other simplyoffices saveor it to <span class="button">My reports</span> and allocate your own friendly name to it
 so it remains available for future use.</p>

<p>The Custom report can comprise of any number of filters and there are
 numerous options available to allow you to display the data output in 
the most appropriate way
branches.</p>

<p>This report also helps in making decisions about which telecom 
carrier you should use to various call destinations. Partial telephone 
numbers can be specified so as to narrow your search down to very 
specific information, e.g. London numbers only.</p>

<h2>Understanding the Results</h2>

<p>When selecting <span class="reference">Web</span> as the output format, this report will appear as above.</p>

<p>The Web format allows for complete flexibility when viewing any report. To view details of any filters or selection parameters used in creating this report, simply click on <span class="link">About this report</span> at the top right of the page.</p> 

<p>All headers are clickable allowing you re-arrange the report layout in seconds, to sort the calls in ascending or decending order based on the header clicked. The headers of this report are as follows:</p>

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh" width=110>Header</th>
			<th class="confluenceTh">Description</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Date><b>Dialled & Time<number</b></td>
			<td class="confluenceTd">This column shows the dateactual and time when the call was madenumber dialled.
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Source<><b>Location</b></td>
			<td class="confluenceTd">This column shows the identitylocation ofname theassociated personwith who made the calldialled inumber.e. IfNote athat userany namenumber iscan presentbe itcustomised willin show the name,locations iffield thereof isyour noDirectory nameso associatedthat with the user,location onlyname theis extensionmore 
				name will show.
pecific e.g. Joe Bloggs mobile as opposed to Vodafone. This makes it easier to identify valid calls.
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>CLI<><b>Number of calls</b></td>
			<td class="confluenceTd">This columnfield wouldshows show the callertotal linenumber identification of calls made to the callernumber alongside.
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Route<><b>Total duration</b></td>
			<td class="confluenceTd">This>The columnduration field shows the numbertotal ortime locationspent dialled e.g. 07828 123 456on the call in hh:mm:ss format.
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Destination<><b>Total cost</b></td>
			<td class="confluenceTd">This is the locationtotal namecost associatedof withcalls theto this number dialled. Please note that anyon numbermulti-national cansites bethe customisedcost withwould itsnormally ownbe specificset durationto appear in the locations field of the Directorylocal currency.
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Response</b></td>
			<td class="confluenceTd">.................................
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Duration</b></td>
			<td class="confluenceTd">The duration field shows the total time spent on the call in hh:mm:ss format.
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Cost</b></td>
			<td class="confluenceTd">This is the total cost of the call. Please note that on multi-national sites the cost would normally be set to appear in local currency.
			</td>
		</tr>
	</tbody>
</table>

<p>If you would like to go back and view any report for a larger section of the organisation, simply click on the appropriate link in the breadcrumb as shown below:</p>

<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/breadcrumb.png" alt="Breadcrumbs" />