<h2>Introduction</h2>
<p>Primarily for use in situations where you need to produce a telephone bill for a client or group of
clients, for example in a business centre, a hospital, or other
organisation with a front-of-house function. The result is a
fully-fledged telephone bill - in the same style as one you'd expect
to receive from a telephone company. See the section on
customising reports for information about how change the complete
look and feel of the bills you produce.</p>
<h2>Running the report</h2>
<p>On the Reports screen, either select Billing report and Run now or
double-click on the Billing Report in the report list as show below:</p>
<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_professional/billing_report_1.png" alt="Billing report" />
<p>The Webfollowing formatscreen allowswill for complete flexibility when viewing any report. To view details of any filters or selection parameters used in creating this report, simply click on <span class="link">About this report</span> at the top right of the page.</p>
<p>All headers are clickable allowing you re-arrange the report layout in seconds, to sort the calls in ascending or decending order based on the header clicked. The headers of this report are as follows:</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=110>Header</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Carrier</b></td>
<td class="confluenceTd">This column shows the carrier used to route the call.
</td>
</tr>
<tr>
<td class="confluenceTd"><b>Charge band</b></td>
<td class="confluenceTd">It shows the chargeband applied to the call.
</td>
</tr>
<tr>
<td class="confluenceTd"><b><img class="icon" be displayed:</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_professional/billing_report_2.png" alt="Billing report" />
<p>In order to run a report you need to
tell TIM what you want to report on, and over what period, by
selecting the criteria in the box as shown above. Sections with red
headings are mandatory, blue headed sections are optional.</p>
<h4>Billing Period</h4>
<p>Select a time period over which calls
made will be included in the bill, from the drop-down list as shown
below.</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/sigmaprofessional/billing_report_3.png" alt="SquiggleBilling report" /></b></td>
<td class="confluenceTd">It shows the total number of calls to that chargeband.
</td>
</tr>
<tr>
<td class="confluenceTd"><b>Total duration</b></td>
<td class="confluenceTd">The total time spent on calls to that chargeband.
</td>
</tr>
<tr>
<td class="confluenceTd"><b>Total cost</b></td>
<td class="confluenceTd">The total cost of calls to that chargeband.
</td>
</tr>
</tbody>
</table>
<p>In the above example, the numbers <b>'52001'</b>,<b>'52002'</b> etc. represent the account code.</p>
<p>If you would like to go back and view any report for a larger section of the organisation, simply click on the appropriate link in the breadcrumb as shown below:>
<p>The default period is Last
Month. This means the last calendar month - NOT
the last 30 or 31 days.</p>
<p>If you want to specify a period not
shown in the list, select Custom
Period from the list and then enter your Start and End
dates and times manually into the boxes provided, as shown below:</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_professional/billing_report_4.png" alt="Billing report" />
<h4>Choose a site to report on</h4>
<p>If your system is set-up to administer
multiple sites, you have the option of selecting a particular site
here. Select the blank line (or leave the box empty) to report on
all of your sites.</p>
<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_plus/breadcrumbprofessional/billing_report_2.png" alt="BreadcrumbsBilling report" />
<div class="note"><b>NOTE:<b/> When using TIM Professional on
more than one site, you will need to get a site license for each site
logged. If you are logging more than one site, you may want to
consider TIM Plus or TIM Enterprise, which, although more advanced,
often work out more cost effective in a multi-site scenario.</div>
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