Call recordings are accessible via the web interface of your call logging solution. The recordings, where available, are represented through a speech bubble icon, 
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To listen or save a call recording, click on the
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| URL | /download/attachments/1310815/recording_button.png |
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icon in
the call view the screen or any
other itemised call logging report, as shown below:
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A new window will open, allowing you to listen or save the call recording, as shown below:
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