Mitel MiVoice Business (Mitel 3300)

These instructions help you configure your Mitel the SMDR data on your Mitel 3300 phone system to work with TIM PlusEnterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring your SMDR output

Follow the steps below to configure the SMDR options of your Mitel 3300:

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If you are using SIP trunks, you need to add an SMDR tag with a unique ID to each of your SIP trunks for this to be identified in the CDR data.

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Configuring TIM Enterprise

Follow the steps below to configure TIM Enterprise to collect the SMDR data from your Mitel 3300:

1. Click on the Directory tab.
2. Choose Locate the PBX object you want to configure and click in the Directory, right-click on it and select Properties.
3. A new window will open. In the General tab, select , displaying the general properties of your PBX object. Select Mitel 3300 from the Data format list and tick the the 

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   Label Keep a local backup of data

   box, as shown below: 
   

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4. In Click on the Connection tab , and select Establish TCP connection to PBX from the Connection method list.
5. In the Host field, enter the IP address of your Mitel 3300.
6. In the Port field, enter 1752.
7. Leave the Username and Password fields blank.
8. In the
Connection
9. IP script field, select Mitel 3300 from the drop-down list.
10. Click on the Save button to apply the settings.
    

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