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<a id="configureConfigure the SMDR output">></a> |
Configuring your SMDR output
By default, the SMDR output of a Siemens HiPath 4000 phone system is not enabled. For information about how to configure the output for incoming, outgoing and internal calls, contact your system maintainer.
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<a id="Configure TIM Enterprise"></a> |
Configuring TIM Enterprise
Follow the steps below to configure TIM Enterprise to collect the SMDR data from your Siemens HiPath 4000:
- Click on the tab.
- Choose Locate the PBX object you want to configure and click in the Directory, right-click on it and select Properties.
- A new window will open. In the tab, select , displaying the general properties of your PBX object. Select Siemens HiPath 4000 from the Data format list and tick the the
box, as shown below:Keywordmacro Label Keep a local backup of data Screenshotmacro Border false URL /download/attachments/3014666/siemens_hipath_4000_1.png - In Click on the tab , and select Establish TCP connection to PBX from the Connection method list.
- In the Host field, enter the IP address of your Siemens HiPath 4000.
- In the Port field, enter 9000.
- Leave the Username and Password fields blank.
- In the IP script field, select Generic Simple from the drop-down list.
- Click on the button to apply the settings.
Screenshotmacro Border false URL /download/attachments/3014666/siemens_hipath_4000_2.png
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<p>These instructions should assist in configuring your Siemens HiPath 4000 to
work with TIM Enterprise. If you are not familiar with PBX
configuration, please contact your system maintainer.</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=158>Connection information</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Connection type</b></td>
<td class="confluenceTd">IP
</td>
</tr>
<tr>
<td class="confluenceTd"><b>IP method</b></td>
<td class="confluenceTd"><b>TCP/IP connection: </b>
The Siemens HiPath 4000 sends SMDR information via TCP/IP on a TCP port. TIM Enterprise will connect to the IP address of Siemens HiPath 4000.
</td>
</tr>
</tbody>
</table>
<p>For your SMDR configuration, you will need to speak to your system maintainer to enable SMDR output.</p>
<h2>Configuring TIM Enterprise</h2>
<p>Below you will find steps on how to configure TIM Enterprise to connect to your Siemens HiPath 4000 to receive SMDR:</p>
<ol>
<li>Browse to TIM Enterprise as normal and login with your credentials.</li>
<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
<li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Siemens HiPath 4000'.</li>
<li>Left-click on it and select <span class="button no_margin">Properties</span>.</li>
<li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">Siemens HiPath 4000</span> from the PBX model list.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/siemens_hipath_4000_1.png" alt="Siemens HiPath 4000" />
<li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">Establish TCP connection to PBX</span> from the <span class="reference">Connection method</span> list.</li>
<li>In the <span class="reference">Host</span> field enter in the IP Address of your Siemens HiPath 4000 e.g. 192.168.1.1.</li>
<li>In the <span class="reference">Port</span> field enter in <span class="keyword">9000</span>.</li>
<li>Leave the <span class="reference">Username</span> and <span class="reference">Password</span> fields blank.</li>
<li>In the <span class="reference">IP script</span> field select <span class="keyword">Generic Simple</span>.</li>
<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/siemens_hipath_4000_2.png" alt="Siemens HiPath 4000" />
</ol> |