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| Task1 | What is a cost centre? |
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| Task2 | Adding a cost centre |
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| Task3 | Configuring a cost centre |
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<h2>What<a id="What is a Channel Group</h2>
<p>A channel group is any group of channels or lines coming into your organisation. </p>
<h2>Adding a Channel Group</h2>
<p>To add a Channel Group to the directory, simply select 'Channel Group' from the Organisation unit list and give it a name that represents its function e.g. Main ISDN 30 as shown below. Then click <b>Add</b> to put in to your directory.</p>
<p>There are no limits to the amount of channel groups you can add so you can set up all your ISDN, analogue, fax lines and private circuits exactly as they are on your switch. You simply select the Channel Group, give it a name and press add.</p>
<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/organisation_units.png" alt="Organisational units" />
<p>Your Channel Groups will appear in the Directory as follows:</p>
<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/organisation_units.png" alt="Organisational units" />
<p>Please note that a channel group on one site can be linked its counterpart on another site to provide on-net calls. To do this, click on the channel group and select properties. A screen similar to the following will appear:</p>
<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/organisation_units.png" alt="Organisational units" />
<p>Then click on the green add beside Remote end to drill down through directory until you find the channel group you would like to select for the 'B' end. Click on the green tick <img alt="Green tick" title="Green tick" onerror="imageSubtract(this);" onload="imageSubtract(this);" src="/web.ntl?cmd=docs.getimg&i=80026"> when you are ready to choose the 'B' end you would like to create the private circuit relationship with.</p>
<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/organisation_units.png" alt="Organisational units" />
<p>This channel group will then be added as the remote end as shown below and calls between sites will be treated as on-net calls, therby eliminating the call duplication often associated with inter site links. </p>
<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/organisation_units.png" alt="Organisational units" />cost centre?"></a> |
What is a cost centre?
The
object is normally used to represent parts of your organisation to which specific rates apply. The cost centre can contain other organisation units, such as sites or groups, or it can be part of a larger group or division.| Info |
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Divisions, Cost Centres, Group and Sites are very similar and can be used interchangeably to better reflect the internal structure of your company. |
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| URL | /download/attachments/1671368/cost_centre_1.png |
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<a id="Adding a cost centre"></a> |
Adding a cost centre
To add a cost centre to the system, drill-down to the Directory level where you want to add the group and click on the New object tab, as shown below:
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| URL | /download/attachments/1671328/add_new_object.png |
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In the new window that opens, select the Cost Centre object from the Organisation unit list, enter a relevant name and click on the Add button, as shown below:
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| URL | /download/attachments/1671368/cost_centre_2.png |
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There is no limit to the number of cost centres you can add to the Directory. |
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<a id="Configuring a cost centre"></a> |
Configuring a cost centre
To configure a cost centre, locate the object in the Directory, click on it and select Properties from the drop-down list, as shown below:
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| URL | /download/attachments/1671368/cost_centre_3.png |
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A new window will open, where you can configure the general properties of the cost centre group, such as name, email address, ID etc, as shown below:
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| URL | /download/attachments/1671368/cost_centre_4.png |
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Additional options are available, allowing you to exclude users within this group from call statistics or from being logged or recorded.
| Option | Description |
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| Do not log | Calls for this group will not be logged by TIM Enterprise. In addition, if integrated call recording is in use, no audio recordings will be available. |
| Exclude users in this group from call statistics | Collection of statistics will not be performed for this group. |
| Do not record calls | Calls for this group will not be recorded, if integrated call recording is in use. |