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<a id="Adding a division"></a>

Adding a division

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Drill-down to the Directory level where you want to add the division and click on the New object tab, as shown below:

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In the new window that opens, select the Division object from the Organisation unit list, enter a relevant name and click on the Add button, as shown below:

 

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There is no limit to the number of division objects you can add to the Directory.

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<a id="Configuring a division"></a>

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Additional options are available, allowing you to exclude users within this group from call statistics or , from being logged or recorded.

OptionDescription
Do not logCalls for this group will not be logged by TIM Enterprise. In addition, if integrated call recording is in use, no audio recordings will be available.
Exclude users in this group from call statisticsCollection of statistics will not be performed for this group.
Do not record callsCalls for this group will not be recorded, if integrated call recording is in use.

 

 

 

 

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<h2>What is a Division?</h2>

<p>A Division is normally used to describe a group of smaller units. For example, if you classify Division as a geographical territory, simply create divisions to match those of your organisation  e.g. EMEA, America. Alternatively you may classify a Division as a section e.g. "Sales" and place all cost centres, groups, department and extensions underneath.</p>

<p>Divisions by their nature, normally have a number of sub-sections e.g. EMEA could have UK, France, Germany, Italy etc, while Sales may have Corporate Sales, Trade Sales, UK Sales, International Sales.</p>

<p>The term "Division" is very flexible and you should really use it to suit the requiremnets of your own organisational structure.</p>
Note

NOTE: Divisions, Cost Centres, Group and Sites are very similar and almost interchangeable. Simply use the icons best suited to reflect your actual organisational structure.

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<h2>Adding a Division</h2>

<p>To add a Division to the Directory, simply select <span class="button">Division</span> from the <span class="reference">Organisation unit</span> list and give it a name that represents its function e.g. "EMEA" as shown below. Then click <span class="button">Add</span> to put it in to your Directory.</p>

<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/division_1.png" alt="Adding a division" />

<p>There are no limits to the amount of Divisions you can add so you can set up divisions within divisions if required. You simply select the Division, give it a name and add it.</p>

<p>Your Divisions will appear in the Directory as follows:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/division_2.png" alt="Adding a division" />