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- Click on the tab.
- Choose Locate the PBX object you want to configure and click in the Directory, right-click on it and select Properties.
- A new window will open. In the tab, select , displaying the general properties of your PBX object. Select Avaya BCM 4+ from the Data format list and tick the the
box, as shown below:Keywordmacro Label Keep a local backup of data Screenshotmacro Border false URL /download/attachments/3801135/avaya_bcm_3.png - In Click on the tab , and select Establish TCP connection to PBX from the Connection method list.
- In the Host field, enter the IP address of your Avaya BCM.
- In the Port field, enter 4000.
- In the Username field, enter the username of the CDR user you configured in the BCM Unified Manager utility (above)
- In the Password field, enter the password for the CDR user.
- In the Connection script field, select Avaya BCM v4 from the drop-down list.
- Click on the
Screenshotmacro Border false URL /download/attachments/3801135/avaya_bcm_4.png button to apply the changes.