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<p>These instructions should assist in configuring your Panasonic DBS Series to
work with TIM Plus. If you are not familiar with PBX
configuration, please contact your system maintainer.</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=158>Connection information</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Connection type</b></td>
<td class="confluenceTd"><b>Serial Output: </b>
Panasonic DBS PBX sends SMDR information via a serial connection. You will need to directly connect a serial cable from the Panasonic DBS PBX to the PC that NetPBX is installed and running on.
</td>
</tr>
<tr>
<td class="confluenceTd"><b>Cable configuration</b></td>
<td class="confluenceTd">Null-modem/Crossover.
</td>
</tr>
</tbody>
</table>
<h2>Configuring your SMDR</h2>
<p>Below you will find instructions on how to configure your Panasonic DBS Series to output SMDR to TIM Plus. You will need to do this from the Operator phone:</p>
<ol>
<li>Press the <span class="button no_margin">ON/OFF</span> key.</li>
<li>Press the <span class="button no_margin">RECALL</span> key.</li>
<li>Press <span class="button no_margin">#</span> <span class="button no_margin">#</span>. You are now in <i>Programming mode</i>.</li>
<li>Navigate to <span class="reference">Call logging/Remote programming</span> parameters.</li>
<li>Go to <span class="reference">Call logging-parity check</span> and select <span class="keyword">1</span> and then press the <span class="button no_margin">#</span> key.</li>
<li>Go to <span class="reference">Call logging-even/odd parity</span> and select <span class="keyword">1</span> and then press the <span class="button no_margin">#</span> key.</li>
<li>Go to <span class="reference">Call logging-baud rate (SMDR)</span> and select <span class="keyword">4</span> and then press the <span class="button no_margin">#</span> key.</li>
<li>Go to <span class="reference">Call logging-stop bit</span> and select <span class="keyword">1</span> and then press the <span class="button no_margin">#</span> key.</li>
<li>Go to <span class="reference">Call logging-data length</span> and select <span class="keyword">4</span> and then press the <span class="button no_margin">#</span> key.</li>
<li>Got to <span class="reference">Call logging-printing selection out/in</span>, select <span class="keyword">1</span> which will give you incoming and outgoing calls.</li>
<li>Go to <span class="reference">Call logging-printing selection local/long distance calls</span>, select <span class="keyword">1</span> which will print all outgoing calls and then
press the <span class="button no_margin">#</span> key.</li>
<li>Press the <span class="button no_margin">ON/OFF</span> key and your settings will be saved.</li>
</ol>
<h2>Configuring TIM Plus</h2>
<p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Panasonic DBS 40:</p>
<ol>
<li>Browse to TIM Plus as normal and login with your credentials.</li>
<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
<li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span>or create a new site and click <span class="button no_margin">Properties</span>.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/panasonic_dbs_1.png" alt="Panasonic DBS 40" />
<li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">Panasonic DBS Series</span> from the <span class="reference">PBX model</span> drop-down list.</li>
<li>In the <span class="reference">Connection method</span> field select <span class="keyword">No connection required</span> from the drop-down list.</li>
<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
</ol> |
<a id="Configure the SMDR output"></a> |
Configuring your SMDR output
Follow the steps below to configure your Panasonic DBS Series to output SMDR data to TIM Plus. The configuration needs to be performed from the Operator phone:
- Press the key.
- Press the key.
- Press to enter the
.Referencemacro Label Programming mode - Navigate to Call logging/Remote programming parameters.
- Go to Call logging - Parity check and select 1, then press the key.
- Go to Call logging - Even/Odd parity and select 1, then press the key.
- Go to Call logging - Baud rate (SMDR) and select 4, then press the key.
- Go to Call logging - Stop bit and select 1, then press the key.
- Go to Call logging - Data length and select 4, then press the key.
- Go to Call logging - Printing selection out/in and select 1 for incoming and outgoing calls.
- Go to Call logging - Printing selection local/long distance calls and select 1 to print all outgoing calls, then press the key.
- Press the key to save the settings.
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<a id="Install NetPBX"></a> |
Installing NetPBX
The Panasonic DBS Series phone system sends SMDR information via a serial connection. To collect the call logging data from the serial port and send it to TIM Plus, you first need to install the netpbx software. For setup instructions, click on the link below:
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<a id="Configure TIM Plus"></a> |
Configuring TIM Plus
Once NetPBX is configured and collecting call logging data, log in to TIM Plus and perform the steps below:
- Click on the tab.
- Choose the site you want to configure and click .
Screenshotmacro Border false URL /download/attachments/4817095/panasonic_dbs_1.png - In the Site Properties window, select Panasonic DBS Series from the PBX model drop-down list.
- In the Connection method field, select No connection required from the drop-down list.
- Click on the button to apply the settings.