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A new window will open, allowing you to drill-down to the site or group level in the Directory , where the stats point object you want to add resides. To select the stats point, click on the
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This will now appear as your chosen stats point.
Selecting the call type
To select the type of call you want to display in this column, click on the Call type drop-down list and choose from the available options, as shown below:
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Selecting the column information
To select the type of call information you want to display in the summary panel, such as total duration, response time, etc., click on the
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When you have finished configuring the properties of your Summary panel, click on the button to apply the changes.
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