To get enhanced call logging data, install our CXD Connector tool to act as a relay between your TIM Enterprise product and your 3CX PBX.
CXD Connector circumvents the built-in SMDR functionality of the 3CX, so there's no need to configure any SMDR settings.
You can install the Linux version of CXD Connector directly onto your 3CX if you have root access to it, or you can install the Windows version to a separate computer, such as the one which your TIM Enterprise is installed on.
| Info |
|---|
CXD Connector is a read-only tool; it neither modifies your 3CX configuration nor directly accesses any 3CX internal databases. |
Installing CXD on your 3CX
...
| Code Block | ||||
|---|---|---|---|---|
| ||||
cd /var/tmp wget https://esd.tri-line.com/open/cxd/cxd_latest_amd64.deb apt install -f ./cxd_latest_amd64.deb |
This will start the text-based installer which consists of a series of prompts to enter the settings described below. To accept a prompt's Press ENTER at any prompt to accept the default value ( shown in square brackets) just press ENTER.
If you enter an invalid value (e.g. a port you've chosen is already in use) you will be prompted again until a valid value has been entered. To abort the installation, press
.Buttonmacro Label CTRL+C
| Prompt | Description |
|---|---|
| HTTP port [5080] | The default HTTP port to use for web requests. |
| HTTPS port [5443] | The default HTTPS port to use for web requests. |
| TCP port [7000] | The port used by CXD to emit live event data over a TCP connection. This is the port used when setting up the connection in TIM Enterprise. |
| Authentication Key [xxxxxxxxxxxxxxxx] | Choose a secret that you will also use when setting up the connection in TIM Enterprise. Press ENTER without typing a secret if you want to accept the random secret the installer has generated for you. |
| Register product [YES] | You can choose to register the installation with your Tri-Line account. If you select YES, you'll be asked for your Tri-Line Gateway login details: username (email) and password. If you skip this step, you can assign the installation to a customer account later in the Tri-Line Gateway using your web browser. |
...
To connect TIM Enterprise to your newly-installed CXD service, see Configure TIM Enterprise below.
Installing CXD on a separate Windows computer
...
- Choose an installation location:
- On the “Select Components” section, leave all options selected as default and click
.Buttonmacro Label Next - On the “Ready to install” section, click on
.Buttonmacro Label Install - Once the installation is complete, the CXD configuration screen will be displayed:
Enter the IP address of your 3CX PBX in the first field. The username and password fields should be those of a privileged SSH user on your 3CX.
When you've entered the details, click
to attempt the connection to the 3CX.Buttonmacro Label Next - After a successful connection has been established, the next screen allows you to set the ports that CXD will provide, as well as an API Secret:
The API Secret is randomly generated, but you can choose your own.
When you've made a note of these details - they'll be needed when connecting TIM Enterprise to CXD - click
.Buttonmacro Label Next - When the wizard completes, it automatically starts the CXD Service:
| HTML |
|---|
<a id="ConnectusingCXD-configuringtimenterprise"></a> |
Configuring TIM Enterprise
...