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Summary_list
Task5Delete schedule
Task1Preparing the report
Task2Settings the scheduling parameters
Task3Edit definition
Task4Edit delivery

HTML
<a id="Preparing the report"></a>

Preparing the report

To schedule a report, click on the Reports tab and select the report you want to run from the Type list on the left-hand side of the screen, as shown below:

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In the same way as with running a report on demand, you can modify the report period, entity, filters, options and format before scheduling, by referring to the relevant pages below:

When you are ready to run the report, click on the Schedule button, as shown below:

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A new window will open, where you can set the scheduling parameters of the report:

  • when you want the report to first run
  • how frequently you want the report to run
  • how you want the report delivered
  • who should receive the report

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HTML
<a id="Setting the scheduling parameters"></a>

Setting the scheduling parameters

When do you want the first report to run?

Enter the future date and time that you want the report to run at, as shown below:

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How often do you want the report to recur?

If you want the report to recur, tick the Thereafter, repeat the report box and select the frequency for re-runs from the drop-down list, as shown below:

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How do you want the report delivered?

The report can be delivered by e-mail or saved as a file to a specific location, by choosing a delivery method from the drop-down list:

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Who receives the report?

...

E-mail

...

  • Enter the e-mail address that you want the report to be delivered to
  • If you want the report to be e-mailed to more than one person, separate each address using the ; symbol.

...

  • Type the full filename, including folder, of the location that you want the report to be saved as, e.g. C:\My Reports\My Call Analysis.html
  • The filename can include the following variables:
VariableDescription
{year}The current year
{month}The current month
{week}The current week number
{day}The current day of the month
{hhmmss}The time that the report ran, in a compact hours, minutes and seconds format.
{name}The name given to the report
{uiv}A unique numeric report identifier
  • To save the report to a network share, specify the filename using a UNC path. You must ensure that the user account running the TIM Plus service has access privileges to write to the file you have specified.

 

 

 

HTML
<p>To schedule a report to run in the future, and to set it to recur at 
frequent intervals, select the desired report from the list and click on
 the <span class="button">Schedule</span> button at the top-right of the Report screen, as shown below:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/schedule_report.png" alt="Schedule button" />

<p>As with running a report on demand, you will need to select the report period and filters and options before scheduling.</p>

<p>When selecting the period for the report, remember that if you set 
the report to recur, this period will remain constant.  For example, 
suppose you want a report to run every month, you would select the 
period as  every <span class="reference">1 month</span>, then set the report to run on the first day
 of the following month.  This way, every month the report will run and 
have the period <span class="reference">Last month</span>, ensuring a retrospective view of the 
previous month.</p>

<p>The example below shows a <span class="reference">Busy channels</span> report. As no entity has been
 selected, it will run for the entire organisation. The report period 
has been set to <span class="reference">Last month</span> so ideally this report would be scheduled 
to recur monthly.</p> 

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/last_month_report.png" alt="Example of report scheduling" />

<p>When you've entered your period and criteria, press the <span class="button">Schedule</span> 
button. The report does not run, but instead a window appears which 
allows you determine the following:</p>

<ul>
    <li>When you would like the report to start running</li>
    <li>How frequently the report runs</li>
    <li>How the report is delivered</li>
    <li>Who receives the report</li>
</ul>

<p>The example below shows how the fields in this window may be filled in.</p>

<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/schedule_panel_1.png" alt="Schedule panel" />

<h4>When do you want the first report to run?</h4>

<p>Enter the exact date and time that you want the report to run in the <span class="reference">Start running the report on</span>
 fields. Enter the day, select the month from the drop-down list and enter 
the year. Then enter the time in the form 'hh:mm:ss' (hours, minutes 
and seconds).</p>

<h4>How often do you want the report to recur?</h4>

<p>If you want the report to recur, you can set the frequency by 
selecting from the drop-down list and entering a preceding digit e.g. 2
 days, 1 week, 1 month etc.</p>

<h4>How do you want the report delivered?</h4>

<p>Choose the delivery method from the list and then choose the destination.</p>

<table class="confluenceTable">
    <tbody>
        <tr>
            <th class="confluenceTh" width=120>Delivery method</th>
            <th class="confluenceTh">Description</th>
        </tr>
        <tr>
            <td class="confluenceTd"><b>E-mail</b></td>
            <td class="confluenceTd">Enter the e-mail address in the <span class="reference">Recipient e-mail address</span> box. E-mail 
                addresses that you have stored against users are available by clicking 
                the <span class="button no_margin">Find</span> button. You can also type an e-mail address that is not 
                already stored. If you want to schedule delivery to more than one person,
                 simply use a ';' or ',' to separate the e-mail addresses listed.</td>
        </tr>
        <tr>
            <td class="confluenceTd"><b>File</b></td>
            <td class="confluenceTd">Type the location and filename where you want the file to be saved. For example, enter <span class="keyword">C:\My Reports\My Call Analysis.html</span></td>
        </tr>
        <tr>
            <td class="confluenceTd"><b>FTP</b></td>
            <td class="confluenceTd">Fill in the FTP options in the boxes displayed and select <span class="button no_margin">Schedule</span>.</td>
        </tr>
        <tr>
            <td class="confluenceTd"><b>HTTP POST</b></td>
            <td class="confluenceTd">Select HTTP POST as the Method of delivery and fill in the boxes.</td>
        </tr>
    </tbody>
</table>

<p>After entering the scheduling details, click on the <span class="button">Schedule</span> button to 
return to the main Reports screen. Notice that your newly scheduled 
reports are now listed in the <span class="reference">Scheduled Reports</span> list. To access this 
list, simply click on the <span class="button">Scheduled reports</span> tab at the top left hand 
side of the screen as shown below:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/schedule_panel_2.png" alt="Schedule panel" />