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<p>After successfully logging in, the following <span class="reference">'Dashboard'</span> 
 screen will be displayed. All of the information you see on this screen 
 is relevant only to the area to which you've been granted access. For 
 example, if you are a site administrator, the graphs, live call view, 
 and any other call-related information will be derived only from calls 
 that happened on your own site, but not those from any other sites that 
 the system may be configured to log. Similarly, if your login is that 
 of a user group (department) manager, the management information you see 
 will represent only those calls that are related to users within your 
 group.</p>

<p>This screen shows the most recent calls output.  Calls will scroll down 
the screen with the most recent at the top as demonstrated below:</p>

<img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/dashboard_overview.png" alt="Dashboard overview" />

<p>The dashboard consists of a Function bar and three main panels. The tabs
 on the Function bar may vary depending on your access level e.g. some 
users may not be able to view the 'Directory tab'. The panels are as 
follows:-</p>

<ul>
    <li>Summary graphs</li>
    <li>Quick call search</li>
    <li>Most recent calls</li>
</ul>

<p>The next sections describe these in more detail.</p>

When logging in to TIM Enterprise, the following dashboard screen is displayed:

Screenshotmacro
URL/download/attachments/1310811/dashboard_overview.png

Info

The information you see on this screen is relevant only to the area to which you've been granted access. For example:

  • If you are a site administrator, the graphs, live call view and any other call-related information will be derived from calls that happened only on your own site and not those from any other sites within the system.
  • If your login account is restricted to a specific user group (department), the statistics will relate only to the call information for users within that particular group.

The dashboard screen consists of a toolbar along the top of the page and three main panels.

The toolbar is the main menu that you use to navigate the major features of TIM Enterprise. The tabs that make up the toolbar differ according to the type of account you use to log in with. The screenshot above displays an example dashboard screen for a user account that has administrative privileges whereby all of the tabs are present; however, for a restricted web user account, some of the tabs might not be visible.

The three panels that make up the dashboard screen are as follows: