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The Fujitsu Rhapsody Rio phone system sends SMDR information via a serial connection. You need to directly connect a serial cable from the Fujitsu Rhapsody Rio phone system to the PC that NetPBX netpbx is installed and running on. For more information about the output and configuration of your SMDR data, please contact your system maintainer.
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To collect call logging data from the serial port and send it to TIM Enterprise, you first need to install the netpbx NetPBX software. For setup instructions, click on the link below:
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- Click on the tab.
- Choose Locate the PBX object you want to configure and click in the Directory, right-click on it and select Properties.
- A new window will open. In the tab, select , displaying the general properties of your PBX object. Select Fujitsu Rhapsody Rio from the Data format list and tick the the
box, as shown below:Keywordmacro Label Keep a local backup of data Screenshotmacro Border false Shadow false URL /download/attachments/3538955/fujitsu_rhapsody_rio_1.png - In Click on the tab , and select No connection required from the Connection method list.
- Click on the button to apply the settings.
Screenshotmacro Border false URL /download/attachments/3538955/fujitsu_rhapsody_rio_2.png
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<p>These instructions should assist in configuring your Fujitsu Rhapsody Rio to
work with TIM Enterprise. If you are not familiar with PBX
configuration, please contact your system maintainer.</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=158>Connection information</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Connection type</b></td>
<td class="confluenceTd"><b>Serial Output: </b>
Fujitsu Rhapsody Rio PBX sends SMDR information via a serial connection. You will need to directly connect a serial cable from the Fujitsu Rhapsody Rio PBX to the PC that NetPBX is installed and
running on.
</td>
</tr>
<tr>
<td class="confluenceTd"><b>Cable configuration</b></td>
<td class="confluenceTd">Null-mode/Crossover or Straight-through. Please check your Fujitsu Rhapsody Rio manual.
</tr>
</tbody>
</table>
<h2>Configuring TIM Enterprise</h2>
<p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Fujitsu Rhapsody Rio:</p>
<ol>
<li>Browse to TIM Enterprise as normal and login with your credentials.</li>
<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
<li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Fujitsu Rhapsody Rio'.</li>
<li>Left-click on it and select <span class="button no_margin">Properties</span>.</li>
<li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">Fujitsu Rhapsody Rio</span> from the PBX model list.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/fujitsu_rhapsody_rio_1.png" alt="Fujitsu Rhapsody Rio" />
<li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li>
<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/fujitsu_rhapsody_rio_1.png" alt="Fujitsu Rhapsody Rio" />
</ol> |