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These instructions help you configure the SMDR data on your Mitel 5000-7000
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phone system to
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work
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with
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TIM
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Enterprise.
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Contact your system maintainer if you are not familiar with the configuration of your PBX.
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<a id="Configure the SMDR output"></a> |
Configuring the SMDR output
By default, the Mitel 5000-7000 has its SMDR output disabled. Follow the steps below to enable it:
- Log in to the Mitel DB Studio software.
- Click and expand the node.
- Click and expand the node.
- Select the node.
- In the right-hand window, click on the SMDR parameter to set its enabled state to Yes.
Screenshotmacro Border false URL /download/attachments/16711934/mitel_5000_7000_1.png
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- Click and expand the icon.
- Click and expand the icon.
- Click on the icon.
- On the right-hand side you will have the SMDR fields that need to be configured, as shown below:
Screenshotmacro Border false URL /download/attachments/16711934/mitel_5000_7000_2.png
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<a id="Mitel 5000-7000" /> <h2>Configuring TIM Enterprise</h2> <p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Mitel 5000-7000:</p> <ol> <li>Browse to TIM Enterprise as normal and login with your credentials.</li> <li>Click on the <span class="button" id="list">Directory</span> tab.</li> <li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Mitel 5000-7000'.</li> <li>Left-click on it and select <span class="button" id="list">Properties</span>.</li> <li>From the <span class="button" id="list">General</span> settings tab select <span class="keyword">Mitel 5000-7000</span> from the PBX model list.</li> <img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/mitel_5000_7000_3.png" alt="Mitel 5000-7000" /> <li>In the <span class="button" id="list">Connection</span> tab select <span class="keyword">Establish TCP connection to PBX</span> from the <span class="reference">Connection method</span> list.</li> <li>In the <span class="reference">Host</span> field enter the IP Address of your Mitel 5000-7000.</li> <li>In the <span class="reference">Port</span> field enter in <span class="keyword">4000</span>.</li> <li>Leave the <span class="reference">Username</span> and <span class="reference">Password</span> fields blank.</li> <li>In the <span class="reference">IP script</span> field select <span class="keyword">Mitel</span> from the drop-down list.</li> <li>Finally, click on the <span class="button" id="list">Save</span> button.</li> <img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/mitel_5000_7000_4.png" alt="Mitel 5000-7000" /> </ol>Configure TIM Enterprise"></a> |
Configuring TIM Enterprise
Follow the steps below to configure TIM Enterprise to collect the SMDR data from your Mitel 5000-7000:
- Click on the tab.
- Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
- A new window will open, displaying the general properties of your PBX object. Select Mitel 5000-7000 from the Data format list and tick the
box, as shown below:Keywordmacro Label Keep a local backup of data Screenshotmacro Border false URL /download/attachments/3538969/mitel_5000_7000_1.png - Click on the tab and select Establish TCP connection to PBX from the Connection method list.
- In the Host field, enter the IP address of your Mitel 5000-7000.
- In the Port field, enter 4000.
- Leave the Username and Password fields blank.
- In the IP script field, select Mitel 5000-7000 from the drop-down list.
- Click on the button to apply the settings.
Screenshotmacro Border false URL /download/attachments/3538969/mitel_5000_7000_2.png