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Call recordings are accessible via the web interface of your call logging solution,  from . To listen or save a call recording, click on the

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URL/download/attachments/1310815/recording_button.png
icon in the 
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LabelCall view
screen or any other itemised call logging report, as shown below:

...

 

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Enterprise

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URL/download/attachments/13435832/save_recording_1.png

A new window will open, allowing you to listen or save the call recording, as shown below:

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URL/download/attachments/13435832/save_recording_2.png