Mitel MiVoice Office (Mitel 5000-7000)

<p>These instructions should assist in configuring your Mitel 5000-7000 to 
work with TIM Enterprise. If you are not familiar with PBX 
configuration, please contact your system maintainer.</p>

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh" width=158>Connection information</th>
			<th class="confluenceTh">Description</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Connection type</b></td>
			<td class="confluenceTd">IP</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>IP Method</b></td>
			<td class="confluenceTd">TIM Enterprise will connect to the Mitel 5000-7000 via TCP/IP.</td>
		</tr>
	</tbody>
</table>

<h2>Configuring your SMDR</h2>

<p>The Mitel 5000-7000 by default has the SMDR output disabled. To enable the retrieval of SMDR via IP you will need to perform the below steps:</p>

<h4>Enabling the SMDR output</h4>

<ol>
	<li>Login to the Mitel DB Studio software.</li>
	<li>Click and expand the <span class="button no_margin">System</span> icon.</li>
	<li>Click and expand the <span class="button no_margin">Cabinet</span> icon.</li>
	<li>Click on the <span class="button no_margin">Sockets</span> icon.</li>
	<li>On the right-hand side you will have the <span class="reference">SMDR</span> parameter. Click on the <span class="reference">Enable</span> field and click on the check box which will automatically change to 
	<span class="keyword">Yes</span>.</li>
</ol>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/mitel_5000_7000_1.png" alt="Mitel 5000-7000" />

<h4>Configuring the SMDR</h4>

<ol>
	<li>Click and expand the <span class="button no_margin">System</span> icon.</li>
	<li>Click and expand the <span class="button no_margin">Maintenance</span> icon.</li>
	<li>Click on the <span class="button no_margin">SMDR</span> icon.</li>
	<li>On the right-hand side you will have the SMDR fields that need to be configured, as shown below:</li>
</ol>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/mitel_5000_7000_2.png" alt="Mitel 5000-7000" />

<h2>Configuring TIM Enterprise</h2>

<p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Mitel 5000-7000:</p>

<ol>
	<li>Browse to TIM Enterprise as normal and login with your credentials.</li>
	<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
	<li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Mitel 5000-7000'.</li>
	<li>Left-click on it and select <span class="button no_margin">Properties</span>.</li>
	<li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">Mitel 5000-7000</span> from the PBX model list.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/mitel_5000_7000_3.png" alt="Mitel 5000-7000" />
	<li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">Establish TCP connection to PBX</span> from the <span class="reference">Connection method</span> list.</li>
	<li>In the <span class="reference">Host</span> field enter the IP Address of your Mitel 5000-7000.</li>
	<li>In the <span class="reference">Port</span> field enter in <span class="keyword">4000</span>.</li>
	<li>Leave the <span class="reference">Username</span> and <span class="reference">Password</span> fields blank.</li>
	<li>In the <span class="reference">IP script</span> field select <span class="keyword">Mitel</span> from the drop-down list.</li>
	<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/mitel_5000_7000_4.png" alt="Mitel 5000-7000" />
</ol>