Importing historic data from Cisco UCM

...

1. Go to the 

   Referencemacro
   Label CDR Analysis and Reporting

   section and select  CDR -> Export CDR/CMR option.The Export CDR/CMR records window will display.
2. In the From and To date drop-down list boxes, choose a date range for the CDR/CMR dump.TXT file.
3. In 

   Referencemacro
   Label Select

   records, check the 

   Referencemacro
   Label CDR

   and/or 

   Referencemacro
   Label CMR

   check box.
4. Click Export to File.

Re-running the data

To re-run the CDRs in TIM EnterprisePlus, you need to rename the dump file extension from .TXT to the unique identifier of your PBX object in TIM EnterprisePlus. To obtain the ID of a site, hover the mouse pointer over it on the Directory page page in TIM Plus and it the site ID will be displayed as a tooltip as shown below:

After renaming the file extension, copy it into the following location on the computer running TIM Plus: C:\Program Files\Tri-Line\TIM Plus\spool\.

TIM Plus will now process the data and it should be visible on the Call view screen.