Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

To migrate TIM Plus from one computer to another, you need to:

  1. Upgrade TIM Plus on the old computer
  2. Install TIM Plus on the new computer
  3. Migrate the historical data

Upgrading TIM Plus on the old computer

  1. Log in to our Gateway and click on the TIM Plus product. Select the Upgrade package from the Downloads area and save the file on your computer.
    Screenshotmacro
    Borderfalse
    Shadowfalse
    URL/download/attachments/13436058/migrate_1.png
  2. When you have downloaded the setup package, double-click on it and follow the setup wizard in order to complete the installation.
    Screenshotmacro
    Borderfalse
    Shadowfalse
    URL/download/attachments/13436058/migrate_2.png

Installing TIM Plus on the new computer

  1. Log in to our Gateway and click on the TIM Plus product. Select the Full install package from the Downloads area and save the file on your computer.
    Screenshotmacro
    Borderfalse
    Shadowfalse
    URL/download/attachments/13436058/migrate_3.png
  2. To install TIM Plus, double-click on the setup package and follow the on-screen instructions.
    Screenshotmacro
    Borderfalse
    Shadowfalse
    URL/download/attachments/13436058/migrate_2.png
  3. After installation, the 
    Referencemacro
    LabelFirst-time setup wizard
    screen will open automatically in a new web browser window.
    Screenshotmacro
    Borderfalse
    Shadowfalse
    URL/download/attachments/13436058/migrate_4.png
  4. Close the web page, access the Windows Services and stop the TIM Plus service. 
  5. Access Windows Registry Editor ( Start -> Run -> regedit.exe ) and remove the

    Keywordmacro
    LabelFirstTime
    value from the following Registry key:

    Code Block
    HKEY_LOCALMACHINE\Software\Wow6432Node\Tri-Line\TIM Plus\Main


    Screenshotmacro
    Borderfalse
    URL/download/attachments/13436058/migration_5.png

Migrating the historical data

To restore your historical data on the new computer, copy the TIM Plus folder from the old machine, transfer it across on the new computer and paste it over the existing TIM Plus folder. This action will overwrite its content.

You can now start the TIM Plus service.

Info

At this stage of the process you will be asked to provide a license key for the new installation. Copy the product key into a text file and email it to our Technical Support team.