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To migrate TIM Plus from one computer to another requires the following actions, you need to:

  1. Upgrade TIM Plus on the old computer
  2. Install TIM Plus on the new computer
  3. Migrate the historical data

Upgrading TIM Plus on the old computer

  1. Log in to our Gateway and click on the TIM Plus product. Select the Upgrade package from the Downloads area and save the setup package file on your computer.
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  2. When you have downloaded the setup package, double-click on it and follow the setup wizard in order to complete the installation.
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  1. Log in to our Gateway and click on the TIM Plus product. Select the Full install package from the Downloads area and save the setup package file on your computer.
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  2. When you have downloaded the setup packageTo install TIM Plus, double-click on it the setup package and follow the on-screen instructions.
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  3. After installation, the 
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    screen will open automatically in a new web browser window.
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  4. Close the web page, access the Windows Services and restart stop the TIM plus Plus service. 
  5. Access Windows Registry Editor ( Start -> Run -

    >regedit

    > regedit.exe ) and remove the

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    value from the following Registry key:

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    HKEY_LOCALMACHINE\Software\Wow6432Node\Tri-Line\TIM Plus\Main


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Migrating the historical data

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Info

At this stage of the process you will be asked to provide a license key for the new installation. Copy the product key into a text file and email it to our Technical Support team.