These instructions help you configure your Mitel MiVoice Office / Mitel HX / 250 / 5000-7000 phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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<a id="Configure the SMDR output"></a> |
Configuring your SMDR output
By default, the Mitel 5000-7000 has its SMDR output disabled. Follow the steps below to enable it:
- Log in to the Mitel DB Studio software.
- Click and expand the node.
- Click and expand the node.
- Select the node.
- In the right-hand window, click on the SMDR parameter to set its enabled state to Yes.
Screenshotmacro Border false URL /download/attachments/16711934/mitel_5000_7000_1.png - Click and expand the icon.
- Click and expand the icon.
- Click on the icon.
- On the right-hand side you will have the SMDR fields that need to be configured, as shown below:
Screenshotmacro Border false URL /download/attachments/16711934/mitel_5000_7000_2.png
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<a id="Configure TIM Plus"></a> |
Configuring TIM Plus
Follow the steps below to configure TIM Plus to collect the SMDR data from your Mitel 5000-7000:
- Click on the tab.
- Choose the site you want to configure and click
Screenshotmacro Border false URL /download/attachments/16711934/mitel_5000_7000_3.png . - In the Site Properties window, select Mitel 5000-7000 from the PBX model drop-down list.
- In the Connection method field, select Actively connect to PBX from the drop-down list.
- In the Host field, enter the IP address of your Mitel 5000-7000.
- In the Port field, enter 4000.
- Leave the Username and Password fields blank.
- In the Connection script field, select Mitel 5000-7000 from the drop-down list.
- Click on the button to apply the settings.