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  1. Log in to your 3CX server and from the main menu go to Settings->CDR, as shown below:

    Screenshotmacro
    Borderfalse
    URL/download/attachments/17399838/3CX_v14_1.png

  2. Tick the
    Keywordmacro
    LabelEnable CDR
    box and from the drop-down list, select the
    Keywordmacro
    LabelServer/Passive Socket
    option.
  3. In the IP address field, enter the IP address of the machine running TIM Enterprise and select a listening port. We recommend using the 9000 range.
  4. To configure the SMDR output, click on the
    Buttonmacro
    LabelConfigure
    tab. Enable  
  5. Please enable the required fields, as in the EXACT ORDER as shown in the screenshot below :and if there are any additional CDR fields, please remove them.
    Screenshotmacro
    Borderfalse
    Shadowfalse
    URL/download/attachments/17399838/3CX_v14_2.png
  6. Click
    Buttonmacro
    LabelOK
    to save the changes.

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