SwyxWare - File output

<p>These instructions should assist in configuring your SwyxWare to 
work with TIM Plus. If you are not familiar with PBX 
configuration, please contact your system maintainer.</p>

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh" width=158>Connection information</th>
			<th class="confluenceTh">Description</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Connection type</b></td>
			<td class="confluenceTd"><b>File
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>IP method</b></td>
			<td class="confluenceTd"><b>Swyx - File output: </b>
				The SwyxWare will output the CDR information to a file. TIM Plus can be installed on the same machine as the Swyx server, however we recommend that you speak to your system maintainer to see if there 
				would be any problems in doing this.

				<p>If you have to install TIM Plus on to another machine on the network, we advise that you setup a network share for the following directory: 
				<span class="keyword">\program files\tri-line\tim plus\spool</span>. You then need to map a network drive on the Swyx server machine to this path.</p>
			</td>
		</tr>
	</tbody>
</table>

<h2>Configuring your SMDR</h2>

<p>By default the CDR information is output to a file. This will need to
 be changed so the CDR data is outputted to a specific file and 
specific destination. To do this you will need to have access to the 
SwyxWare Administration tool. Below you will see the steps to configure the
 SwyxWare to output the CDR file:</p>

<ol>
	<li>Login to your SwyxWare Administration tool.</li>
	<li>Right-click on the Swyx server you want to configure and click on the <span class="button no_margin">Properties</span> button.</li>
	<li>Now, you should be able to see the properties window, click on the <span class="button no_margin">Call Detail Records</span> tab.</li>
	<li>Click on the <span class="keyword">Call Detail Records into Text File</span> radio button.</li>
	<li>In the <span class="reference">Save to Folder</span> field enter in the following: <span class="keyword">\program files\tri-line\tim plus\spool\</span>. If you are using a mapped driver 
	enter in the driver letter.</li>
	<li>In the <span class="reference">File Name</span> field enter the following: <span class="keyword">data.{sitecode}</span>. You can check the site code by browsing to TIM Plus, click on the 
	<span class="button no_margin">Directory</span> tab and hover over the site and the site code will appear.</li>
	<li>Click on the <span class="button no_margin">OK</span> button and close the SwyxWare Administration tool.</li>
</ol>

<p>Below, you can find an example of the SwyxWare Administration properties window:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/swyxware_1.png" alt="SwyxWare Administration properties" />

<h2>Configuring TIM Plus</h2>

<p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your SwyxWare:</p>

<ol>
	<li>Browse to TIM Plus as normal and login with your credentials.</li>
	<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
	<li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span>or create a new site and click <span class="button no_margin">Properties</span>.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/swyxware_2.png" alt="SwyxWare" />
	<li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">SwyxWare</span> from the <span class="reference">PBX model</span> drop-down list.</li>
	<li>In the <span class="reference">Connection method</span> field select <span class="keyword">No connection required</span> from the drop-down list.</li>
	<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
</ol>