These instructions help you configure your Alcatel OmniPCX Office phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
Connection Type
TIM Plus establishes a serial connection with this PBX.Support Files
Alcatel OminPCX Office.TDTAlcatel OminPCX Office.TDS
Required Tasks
$paramRequiredTask1Connection Type
TIM Plus establishes a DSN connection with this PBX.Support Files
Alcatel OminPCX Office.TDTAlcatel OminPCX Office.TDS
Required Tasks
$paramRequiredTask1Configuring your SMDR
Below you will find instructions on how to configure the SMDR output via serial or TCP/IP. These instructions are taken from the Alcatel OmniPCX Office manual:
Alcatel-Lucent OmniPCX Office Communication Server supports two types of call metering:
- V24 metering supports V24 printing for all call metering tickets.
- IP metering supports IP printing for call metering tickets originating from a 3rd party application (Business or Hotel) via an IP connection.
The type of metering must be specified when the Office Link driver is installed. The driver can be installed in one of two modes: hotel or metering. You can use the OMC Counting function to specify the type of call metering for hardcopy printouts.
To set printing options for call metering tickets, please follow the steps below:
- Open the Counting function window in the OMC console and select the tab.
- Select the metering type from the drop-down box: Ext. Accounting Activation IP or Ext. Accounting Activation V24 , and ensure that the associated checkbox is checked.
- When finished, click .
Configuring TIM Plus
Serial output
If your Alcatel OmniPCX Office has been configured to send SMDR data via a serial connection, you will first need to install NetPbx software to collect the data from the serial port and send it to Tim Plus. For setup instructions, click on the link below:
Once NetPbx is configured and collecting data, log on to TIM Plus as usual and apply the following settings:
- Click on the tab.
- Select the site configured during the setup and click
- Within the Site properties window, select Aastra PC5 from the PBX model drop-down list.
- In the Connection method field, select No connection required from the drop-down list.
- Click on the button to apply the changes.
IP output
Alcatel Office Link Driver
If your Alcatel OmniPCX Office has been configured to send SMDR data via IP, you will first need to install the Alcatel Office Link Driver to output the data.
For information on how to install the Alcatel Office Link Driver, please refer to the Alcatel OmniPCX Office manual.
Setting up a DSN connection for TIM Plus
You will need to setup a DSN connection for TIM Plus to work with the Alcatel Office Link Driver. Below you will find instructions on how to do this within Microsoft Windows:
- Click on Windows .
- Double click on icon.
- Click on the tab.
- Click on the button.
- Select Native from the list and click .
- In the Name field enter: TIM Plus - Alcatel OHL.
- In the Database name field enter: Native .
- Click on the button and then again to close the window.
Now you will be able to see the TIM Plus - Alcatel OHL in the list.
An example of ODBC setup is shown below:
The table below presents a summary of data output from Alcatel:
These instructions should assist in configuring your Alcatel OmniPCX Office to work with TIM Plus. If you are not familiar with PBX configuration, please contact your system maintainer.
Connection information | Description |
---|---|
Connection type | Serial Output or IP: If you have configured the Alcatel OmniPCX Office to send the SMDR information via a serial connection, you will need to directly connect a serial cable from the Alcatel OmniPCX Office to the PC that NetPBX is installed and running on. |
Cable configuration | Straight-through. |
IP method | You will need to install the Alcatel Office Link Driver (OLD). |
Configuring your SMDR
Below you will find instructions on how to configure the SMDR output via serial or TCP/IP. These instructions are taken from the Alcatel OmniPCX Office manual:
Alcatel-Lucent OmniPCX Office Communication Server supports two types of call metering:
- V24 metering supports V24 printing for all call metering tickets.
- IP metering supports IP printing for call metering tickets originating from a 3rd party application (Business or Hotel) via an IP connection.
The type of metering must be specified when the Office Link driver is installed. The driver can be installed in one of two modes: hotel or metering. You can use the OMC Counting function to specify the type of call metering for hardcopy printouts.
To set printing options for call metering tickets, please follow the steps below:
- Open the Counting function window in the OMC console and select the tab.
- Select the metering type from the drop down box, Ext. Accounting Activation IP, or Ext. Accounting Activation V24 and ensure that the associated checkbox is checked.
- When finished, click .
Alcatel Office Link Driver
For the installation of the Alcatel Office Link Driver please refer to its manual.
Setting up a DSN connection for TIM Plus
You will need to setup a DSN connection for TIM Plus to work with the Alcatel Office Link Driver. Below you will find instructions on how to do this within Microsoft Windows:
- Click on Windows .
- Click on .
- Double click on icon.
- Double click on icon.
- Click on the tab.
- Click on the button.
- Select Native from the list and click .
- In the Name field enter: TIM Plus - Alcatel OHL.
- In the Database name field enter: Native.
- Click on the button and then again to close the window.
Now you will be able to see the TIM Plus - Alcatel OHL in the
list.An example of ODBC setup is shown below:
The table below presents a summary of data output from Alcatel:
Configuring TIM Plus
Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Alcatel OmniPCX Office:
- Browse to TIM Plus as normal and login with your credentials.
- Click on the tab.
- Click on the site configured during the setup wizard and click or create a new site and click .
- Within the Site Properties window, select Alcatel OmniPCX Office from the PBX model drop-down list.
- In the Connection method field select Connect to a system DSN from the drop-down list.
- In the DSN name field select TIM Plus - Alcatel OHL from the drop-down list.
- In the Frequency field enter in 5. This will check for data every five seconds.
- In the DB script field select Alcatel OmniPCX Office OHL from the drop-down list.
- Finally, click on the button.