These instructions help you configure your Mitel 5000-7000 phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
Connection Type
TIM Enterprise establishes a TCP connection to this PBX.Support Files
Mitel 5000-7000.TDTMitel 5000-7000.TDS
Required Tasks
Configure the SMDR outputConfigure TIM Enterprise
Configuring the SMDR output
y default, the Mitel 5000-7000 has its SMDR output disabled. Follow the steps below to enable it:
- Log in to the Mitel DB Studio software.
- Click and expand the node.
- Click and expand the node.
- Select the node.
- In the right-hand window, click on the SMDR parameter to set its enabled state to Yes.
- Click and expand the icon.
- Click and expand the icon.
- Click on the icon.
- On the right-hand side you will have the SMDR fields that need to be configured, as shown below:
Configuring TIM Enterprise
Follow the steps below to configure TIM Enterprise to collect the SMDR data from your Mitel 5000-7000:
- Click on the tab.
- Choose the PBX object you want to configure and click Properties.
- A new window will open. In the Mitel 5000-7000 from the Data format list and tick the Keep a local backup of data box, as shown below:
tab, select - In the Establish TCP connection to PBX from the Connection method list. tab, select
- In the Host field, enter the IP address of your Mitel 5000-7000.
- In the Port field, enter 4000.
- Leave the Username and Password fields blank.
- In the Connection script field, select Generic Simple from the drop-down list.
- Click on the
button to apply the settings.
These instructions should assist in configuring your Mitel 5000-7000 to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.
Connection information | Description |
---|---|
Connection type | IP |
IP Method | TIM Enterprise will connect to the Mitel 5000-7000 via TCP/IP. |
Configuring your SMDR
The Mitel 5000-7000 by default has the SMDR output disabled. To enable the retrieval of SMDR via IP you will need to perform the below steps:
Enabling the SMDR output
- Login to the Mitel DB Studio software.
- Click and expand the icon.
- Click and expand the icon.
- Click on the icon.
- On the right-hand side you will have the SMDR parameter. Click on the Enable field and click on the check box which will automatically change to Yes.
Configuring the SMDR
- Click and expand the icon.
- Click and expand the icon.
- Click on the icon.
- On the right-hand side you will have the SMDR fields that need to be configured, as shown below:
Configuring TIM Enterprise
Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Mitel 5000-7000:
- Browse to TIM Enterprise as normal and login with your credentials.
- Click on the tab.
- Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Mitel 5000-7000'.
- Left-click on it and select .
- From the Mitel 5000-7000 from the PBX model list. settings tab select
- In the Establish TCP connection to PBX from the Connection method list. tab select
- In the Host field enter the IP Address of your Mitel 5000-7000.
- In the Port field enter in 4000.
- Leave the Username and Password fields blank.
- In the IP script field select Mitel from the drop-down list.
- Finally, click on the button.