Avaya IP Office 6+ - active connection

These instructions help you configure your Avaya IP Office v6+ phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type

  TIM Enterprise establishes a TCP connection to this PBX.

Support Files

  Avaya IP Office 6+.TDT
  Avaya IP Office 6+.TDS

Required Tasks

  Configure the SMDR output
  Configure TIM Plus

Configuring your SMDR output

To configure the Avaya IP Office to output SMDR you must program the Avaya IP Office unit to send the SMDR data to the computer running TIM Plus. Using the Avaya IP Office Manager application, perform the following steps to configure the SMDR output:

1. Log in to your Avaya IP Office unit using the Avaya IP Office Manager.
2. Click on System from the left-hand menu and select your Avaya IP Office unit.
3. On the right-hand side, click on the CDR/SMDR tab.
4. From the Output drop-down menu, select SMDR only. The SMDR section will now become active at the bottom of the page.
5. In the IP Address field, enter 0.0.0.0.

6. In the TCP Port field, enter the port number that you want your SMDR data to be sent to. You can use any free TCP port, but we would recommend one in the 9000 range. 

7. In the Records to Buffer option, increase the value to the maximum available.

8. Check the Call Splitting for Diverts option.

9. Click on the OK button, then save and merge the configuration for the settings to take effect.

Here is an example of the SMDR screen and how it should be configured: