You are viewing an old version of this page. View the current version.
Compare with Current ·
View Page History
These instructions help you configure your Mitel 5000-7000 phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
Connection Type
TIM Enterprise establishes a TCP connection to this PBX.Support Files
Mitel 5000-7000.TDTMitel 5000-7000.TDS
Required Tasks
Configure the SMDR outputConfigure TIM Enterprise
Configuring the SMDR output
By default, the Mitel 5000-7000 has its SMDR output disabled. Follow the steps below to enable it:
- Log in to the Mitel DB Studio software.
- Click and expand the node.
- Click and expand the node.
- Select the node.
- In the right-hand window, click on the SMDR parameter to set its enabled state to Yes.
- Click and expand the icon.
- Click and expand the icon.
- Click on the icon.
- On the right-hand side you will have the SMDR fields that need to be configured, as shown below:
Configuring TIM Enterprise
Follow the steps below to configure TIM Enterprise to collect the SMDR data from your Mitel 5000-7000:
- Click on the tab.
- Choose the PBX object you want to configure and click Properties.
- A new window will open. In the Mitel 5000-7000 from the Data format list and tick the Keep a local backup of data box, as shown below:
tab, select - In the Establish TCP connection to PBX from the Connection method list. tab, select
- In the Host field, enter the IP address of your Mitel 5000-7000.
- In the Port field, enter 4000.
- Leave the Username and Password fields blank.
- In the Connection script field, select Mitel from the drop-down list.
- Click on the
button to apply the settings.
Labels: